Technology is increasingly becoming part of our daily lives, and payroll is no exception. Payroll departments everywhere are being asked to do more with less and by leveraging technology to do payroll tasks. Now that day-to-day payroll tasks are being done with greater ease, payroll professionals are being asked to have better documented processes so new employees can be trained, or backup employees can have the tools to keep processes going when subject matter experts are out of the office. Well-documented processes also assist in continued improvement of processes.
This webinar will give you the tools to document processes and help evaluate that documentation for improvements in the future as well. You will have access to a basic template for writing procedures and learn what tools to use to determine proper documentation. Know how to collect metrics and benchmark your documented processes, and learn why process documentation is the first step in process improvement.
Areas Covered in the Session :
Payroll best practices – how they have evolved
Discuss in detail different types of industry benchmarks
Step by step process on how to start a benchmarking program for your department
Learn the difference between process based and data based benchmarking
Learn how to determine best in class practices
Learn how to determine what processes to measure and when
What are silo’s and how they hurt your business
Details of different types of data collection methods
The importance of customers in your benchmarking program
Different types of customers to evaluate in your process improvement program
Process documentation and how to properly complete it
What tools to use to make sure process documentation is complete
Who Should Attend:
Payroll Departments
Human Resources Departments
Accounting Departments
Controllers